Channel Manager Part 1: Overview

Modified on Mon, 6 Oct at 2:39 PM

Introduction

Welcome to the Guestwisely Channel Manager tutorial. This guide is designed to help you understand and efficiently utilize our Channel Manager solutions to maximize your property’s online presence and bookings. With direct integrations to over 60 leading OTAs—including Airbnb, Booking.com, Vrbo, Google, and Expedia brands—our Channel Manager empowers you to manage your listings, rates, and availability seamlessly from a single platform.

Guestwisely offers two flexible options tailored to different business needs:

  • Channel Manager: A complete solution for distributing your properties across more than 60 of the world’s top OTA channels, including all major brands. Simply indicate the number of properties you wish to manage to see customized pricing.

  • Channel Manager Lite: Offered at half the price of the full Channel Manager, this option provides direct connectivity to Airbnb, Vrbo, and most Vrbo brands. It’s ideal for small to medium property managers who primarily rely on these key platforms and are comfortable using calendar sync for smaller channels. You can start with the Lite option now and upgrade to the full Channel Manager later as your business grows.

Whether you’re using our full-featured Channel Manager or Channel Manager Lite version, this tutorial will walk you through the key features and benefits, showing you how to sync rates, calendars, and listings, manage bookings in real-time, and optimize your distribution strategy. 

Let’s get started and unlock the full potential of your vacation rental business.


Airbnb Integration

In this section, we’ll guide you through connecting and managing your Airbnb account in the Guestwisely system, ensuring seamless listing synchronization, guest communication, and optimal property performance.

Guestwisely provides robust integration options to connect your Airbnb account, enabling real-time updates of rates, availability, and bookings across both platforms. This integration streamlines your operations and enhances the guest experience by automating key processes.

  • Airbnb Connection Guide: Step-by-step instructions to connect your Airbnb account with Guestwisely, including initial setup and troubleshooting.

  • Airbnb Chat Connection: Allows you to centralize all guest messages from Airbnb directly in the Guestwisely platform, ensuring timely communication and enhanced guest satisfaction.

  • Airbnb Listing Quality & Notifications: Maintain high listing quality and receive timely notifications about guest reviews, booking issues, or listing status updates within Guestwisely. This ensures you can address any potential concerns quickly, keeping your listings competitive and guests informed.

By following the integration guide and utilizing the chat connection and listing quality features, you can optimize your Airbnb listings, automate guest communications, and improve overall booking performance. Let’s dive in and get your Airbnb account fully integrated with Guestwisely!


Vrbo Integration

Vrbo is one of the leading online marketplaces for the vacation rental industry, with sites representing more than 2 million online bookable vacation rental homes in 190 countries, and is a part of the Expedia family of brands.

This essential tutorial will help you fully integrate your GuestWisely account with Vrbo, one of the leading global vacation rental platforms. With this integration, you’ll be able to sync property details, rates, availability, and bookings seamlessly while maintaining control as the Merchant of Record.

This guide covers everything you need to get started—from requirements and onboarding to managing paymentshandling booking requestsguest communication, and troubleshooting. You’ll also find clear instructions for importing reviews, managing service fees, and using the Vrbo guest chat feature to streamline your communication.

By following the steps outlined, you’ll ensure a smooth integration process, reduce manual work, and enhance your property’s visibility on Vrbo. Let’s dive in and unlock the full potential of your vacation rental business with GuestWisely’s Vrbo integration!

 Learn more about the Vrbo integration here.

 

Other Channels Integrations

This guide helps you leverage the GuestWisely Channel Manager to connect your properties with additional booking platforms beyond Airbnb and Vrbo. By integrating with "Other Channels," you can distribute your listings to nearly 50 platforms, significantly expanding your reach and booking potential.

Inside, you’ll learn how to:

  • Prepare your listings for external channels

  • Confirm and activate new connections

  • Monitor connection statuses

  • Troubleshoot and resolve issues

  • Manage notifications and optimize your property listings

This streamlined onboarding process ensures your listings are synchronized and visible across multiple channels, helping you maximize your occupancy and revenue.

 Learn more about the Other Channels integration here.

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