Sierra Theme - Add Guest Reviews

Modified on Mon, 20 Jul at 9:12 AM

Introduction

There are 3 locations for guest reviews. Two of these are controlled via the GuestWisely Reviews Module and updated automatically on the website when they have been approved in the GuestWisely application. The other is controlled separately via a testimonial slider plugin.

Testimonial Slider

Navigate to Testimonials Section > Click “Add new”.

The Testimonial Slider is a global section present towards the footer of many pages of the website, aimed at displaying a few of your best reviews which will help to encourage more reservations.

Screenshot of WordPress Testimonials section showing the option to add a new testimonial slider item for displaying customer reviews on website pages.

Type in a short extract from a review for the title (within quotation marks for effect) and then the full review in the text editor below it. The full review should be kept to a minimum of a few lines also, as they display in a small area that are intended to be read quickly as the slider rotates.

Screenshot of testimonial editor showing fields to add a short review title in quotation marks and the full review content in the text editor.

When that has been added, all that is left to do is scroll down the CMS and find Full Name and Star Rating, then you can publish the review like you do a news post.

Manage Reviews with Quick Edit

Hover over a review title and click Quick Edit.

Update the Title and Permalink if needed.
(Optional) Use the Order field (if available) to set the rotation sequence on the slider.
To show/hide without deleting, set Status:
- Published = visible
- Draft/Pending = hidden
Click “Update”

Screenshot of Quick Edit testimonial settings showing fields to update title, permalink, order sequence, status visibility, and the Update button.

GuestWisely Reviews Module

This will appear on individual property pages where visitors can submit reviews and they will arrive in the GuestWisely application for approval. From here you will also be able to select if that review appears on your main Review Page, where they will display in a grid that is paginated.